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Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

Free Shipping on Orders Over $50 — International Shipping Now Available!

USD

Version 1.0.3

We ship to all 50 U.S. states and internationally

We ship orders across all 50 U.S. states as well as internationally. This allows us to provide fast, reliable delivery with consistent tracking and high-quality shipping service for customers both nationwide

Free Shipping Over $50

Spend $50 in one order to get free Shipping

We Ship to PO Boxes

PO Box addresses accepted

Release Notes

Latest updates

Version 1.0.3

Latest

JUNE 20, 2026

Celebrate the 4th of July with exclusive savings across our store. Enjoy limited-time deals on select products during our holiday sale event.

We now offer international shipping, making it easier for customers worldwide to shop with us. Fast, reliable delivery is available to both U.S. and global customers.

Version 1.0.2

MAY 27, 2026

Our Memorial Day event has ended, and all Memorial Day items and promo codes have been removed. Explore fresh new summer deals with relaxing ocean vibes, seasonal styles, and limited-time offers made for sunny days ahead.

Version 1.0.1

MAY 18, 2026

Added a Memorial Day themed homepage banner, and updated seasonal visuals throughout the website. Fixed minor UI bugs, and improved navigation for a smoother browsing experience. Made general performance and usability improvements across the website.

Version 1.0.0

April 1, 2026

Version 1.0.0 marks the first official public release of the website. At this stage, the platform is fully functional, stable, and ready for users.

Prohibited Activities

The following activities are strictly prohibited:

Posting false, misleading, fraudulent, or deceptive information.
Harassing, threatening, abusing, or impersonating others.
Uploading or transmitting viruses, malware, or harmful code.
Attempting to gain unauthorized access to accounts, systems, or website data.
Using bots, scrapers, or automated tools to collect website content without permission.
Interfering with the operation, security, or performance of the website.
Violating intellectual property rights, including copyrights and trademarks.
Using the website for illegal, harmful, or unauthorized commercial activities.

Website content is provided for informational and shopping purposes only.
Product availability, pricing, and promotions may change without notice.
Users are responsible for maintaining the security of their account credentials.
We reserve the right to modify these rules at any time.
Continued use of the website after updates indicates acceptance of the revised rules.
Any attempt to bypass website security measures may result in immediate account termination.

By using the Alex & Chloe Soap Company website, you agree to comply with these rules and policies.

Use of Service

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not Use the services in any way that violates applicable laws or regulations. Attempt to gain unauthorized access to our systems, networks, or accounts. Interfere with the operation, security, or performance of the website. Upload or distribute harmful software, viruses, or malicious code. Use our content, trademarks, images, or branding without prior written permission. We reserve the right to suspend or terminate access to our services for any violation of these terms.

Limitation of Liability

To the fullest extent permitted by law, Alex & Chloe Soap Company LLC, its owners, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website, products, or services. This includes, but is not limited to: Loss of profits or revenue Loss of data or business opportunities Service interruptions or technical issues Errors, omissions, or inaccuracies in website content Damages resulting from third-party services or websites Your use of our services is at your own risk.

We may modify, update, or discontinue any part of our services at any time without prior notice. All intellectual property rights related to our website, products, branding, and content remain the property of Alex & Chloe Soap Company LLC. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms shall be governed by the applicable laws of the jurisdiction in which Alex & Chloe Soap Company LLC operates. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Information Collection

We collect personal information when you interact with our website, place orders, or communicate with us. This may include your name, email address, phone number, billing and shipping address, payment details, account login information, and order history. We also collect technical data such as your IP address, device information, browser type, and how you use our website.

Information is collected in the following ways

• Directly from you when you create an account or make a purchase

• Automatically through cookies and website tracking tools

• From service providers such as payment processors and shipping partners

• From third parties and marketing partners when permitted

Use of Information

We use the information we collect to operate and improve our services and provide a better shopping experience. This includes processing orders, handling payments, shipping products, managing accounts, and providing customer support.

We also use personal information to

• Improve and personalize your shopping experience

• Send order updates and important account notifications

• Provide marketing, promotions, and advertising communications

• Detect and prevent fraud, abuse, or security issues

• Comply with legal obligations and enforce our policies

Data Protection

We take reasonable technical and organizational measures to protect your personal information. While we work to safeguard your data, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your data may be stored and processed through third-party platforms such as Shopify and payment processors, which also follow their own security standards.

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We may share your information with trusted third parties who help us operate our business, including Shopify, payment providers, analytics services, marketing partners, and shipping companies.

You may have rights depending on your location, including the ability to access, correct, or delete your personal data, opt out of marketing, or request a copy of your information.

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so you should review their policies separately.

We do not knowingly collect data from children under the legal age in your region.

If you have questions or requests regarding your personal information, you can contact us at

support@alexandchloesoap.com

info@alexandchloesoap.com

(920) 659-8806

Refund policy

Effective Date: January 1st, 2026

Thank you for shopping with Alex & Chloe Soap Company LLC. Please review our policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products/services, we do not accept returns, exchanges, But may accept refunds once an order has been placed and processed.

No Exceptions

We do not offer returns for change of mind

We do not offer exchanges

This policy applies to all purchases unless otherwise required by law.

Damaged or Incorrect Orders

If you receive an item that is damaged or incorrect, please contact us within 5 days of delivery at support@alexandchloesoap.com or info@alexandchloesoap.com with your order number and clear photos. We will review the issue and determine an appropriate resolution at our discretion.

Customer Responsibility

By completing your purchase, you acknowledge that you have read, understood, and agree that Returns Are Not Accepted.

You can always contact us for any question at support@alexandchloesoap.com or info@alexandchloesoap.com

Refunds
We will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗥𝗲𝘄𝗮𝗿𝗱𝘀 & 𝐏𝐨𝐥𝐢𝐜𝐲

Please visit our Loyalty Rewards & Policy page for more info.

Copyright © 2025–2026 Alex & Chloe Soap Company LLC. All Rights Reserved.