Children’s Privacy Policy (COPPA)

Effective Date: January 1st, 2026

We are committed to protecting the privacy of children. This Children’s Privacy Policy explains how Alex & Chloe Soap Company LLC, alexandchloesoap.com (“we,” “us,” or “our”) complies with the Children’s Online Privacy Protection Act (COPPA).

This policy applies to children under the age of 13 and supplements our general Privacy Policy.

1. Information We Collect from Children

We may collect the following types of information from children under 13:

  • Personal Information (only with verifiable parental consent), such as:

    • First name or username

    • Email address

  • Non-Personal Information, such as:

    • Device type

    • Browser type

    • Usage data (pages visited, time spent)

We do not require children to provide more information than is reasonably necessary to participate in activities.

2. How We Use Children’s Information

We use collected information only to:

  • Operate and maintain our website 

  • Respond to user or parental inquiries

  • Improve user experience

  • Ensure safety and security

We do not use children’s information for behavioral advertising.

3. Parental Consent

Before collecting personal information from a child, we obtain verifiable parental consent, which may include:

  • Email confirmation with follow-up verification

  • Signed consent forms

  • Other COPPA-approved consent methods

Parents may withdraw consent at any time.

4. How Parents Can Review or Delete Information

Parents or legal guardians may:

  • Review their child’s personal information

  • Request deletion of the information

  • Refuse further collection or use

To exercise these rights, contact us at:

5. Information Sharing

We do not sell or rent children’s personal information.

We may share information only with:

  • Service providers who assist in operating our services (under strict confidentiality)

  • Authorities if required by law or to protect safety

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect children’s personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain children’s personal information only as long as necessary to fulfill the purpose for which it was collected and delete it securely afterward.

8. Third-Party Services

Our website/app may include third-party services (such as analytics or hosting) that comply with COPPA or collect only non-personal data.

9. Updates to This Policy

We may update this Children’s Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Children’s Privacy Policy or our data practices, contact us at:

Company: Alex & Chloe Soap Company LLC
Email: support@alexandchloesoap.com or info@alexandchloesoap.com