Acceptable Use Policy (AUP)

Effective Date: January 1st, 2026

This Acceptable Use Policy (“Policy”) outlines the rules and guidelines for using our website, services, and related platforms (collectively, the “Services”). By accessing or using our Services, you agree to comply with this Policy and all applicable laws and regulations.

1. Permitted Use

You may use our Services only for lawful purposes and in accordance with this Policy. Acceptable use includes, but is not limited to:

  • Browsing, purchasing, or interacting with content as intended

  • Submitting lawful and accurate information

  • Using the Services in a manner that does not harm others or the operation of the website

2. Prohibited Activities

You agree not to use the Services to:

a. Illegal or Harmful Activities

  • Violate any local, state, federal, or international law or regulation

  • Promote or engage in fraud, scams, or deceptive practices

  • Facilitate illegal goods, services, or activities

b. Abuse, Harassment, or Harm

  • Harass, threaten, abuse, or harm others

  • Post or transmit hateful, violent, defamatory, obscene, or discriminatory content

  • Exploit or endanger minors in any way

c. Security & System Abuse

  • Attempt to gain unauthorized access to systems, accounts, or data

  • Introduce malware, viruses, spyware, or malicious code

  • Interfere with or disrupt the integrity or performance of the Services

d. Data & Privacy Violations

  • Collect or harvest personal data without authorization

  • Misuse or disclose private or confidential information

  • Violate the privacy rights of others

e. Intellectual Property Violations

  • Upload, share, or use content you do not own or have permission to use

  • Infringe upon copyrights, trademarks, or other intellectual property rights

f. Automated or Misleading Use

  • Use bots, scrapers, or automated tools without authorization

  • Manipulate reviews, ratings, or engagement metrics

  • Impersonate any person, brand, or organization

3. User Content Responsibility

You are solely responsible for any content you submit, upload, or transmit through the Services. You represent and warrant that:

  • You have the legal right to submit the content

  • The content complies with this Policy and applicable laws

  • The content does not infringe on third-party rights

4. Enforcement & Consequences

We reserve the right, at our sole discretion, to:

  • Monitor use of the Services

  • Remove or restrict content that violates this Policy

  • Suspend or terminate access without notice for violations

  • Report illegal activity to law enforcement when required

5. No Expectation of Privacy

Use of the Services is subject to monitoring and review for compliance with this Policy and our Privacy Policy, where permitted by law.

6. Changes to This Policy

We may update this Acceptable Use Policy at any time. Changes will be effective upon posting to this page. Continued use of the Services constitutes acceptance of the updated Policy.

7. Contact Information

If you have questions or concerns about this Acceptable Use Policy, please contact us at:

Email: support@alexandchloesoap.com or info@alexandchloesoap.com

Website: alexandchloesoap.com or please contact us.